Zamani.pk has a solid 15 day return policy. Our customer service attitude based on proactivity and good manners. Follow the steps below to return your product.
- Complete Return Form
If you wish to return or exchange any item of your online order, please complete the Return Form and include it with your return shipment. Please click here to download return form.
- Re- Pack Product
Please make sure that the item(s) you wish to return, along with the Return Form are included with your return shipment.
- Ship to:
Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to the following address:
Phone: +92 0304 9547909
Address: FF134, Centre Point Plaza, Kohinoor, Faisalabad,
- We will accept any unworn, un-damaged, un-stitched, un-altered and unwashed products with original tags within 15 days of purchase for a refund or an exchange.
- Please return goods with return form and mention the reason for returning the items.
- Customer needs to return the product via traceable delivery i.e. courier or registered post on his own expense to the address mentioned above.
- Please pack carefully all the fragile items.
- Customer will have to bear the delivery charges.
- Refund requests will be processed within three working (3) days after receiving the return products.
- Customer can ask for refund through jazz cash, easy paisa or take option for credit for future purchase, in case credit balance will be granted against customer number, or customer can exchange product with any available products.
- All return parcels should be sent to FF134, Centre Point Plaza, Kohinoor, Faisalabad
- For any other queries about exchanges and returns, please contact us at 0304 9547909